Privacy Policy

We appreciate that our customers and visitors to this website may be concerned about privacy. For this reason, we have developed the following privacy policy.

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION AND WHY WE COLLECT IT
If you choose to supply us with your personal information, we will use that information only consistently with this Privacy Policy.
Please note that certain personal information must be supplied to place an order. You may also be required to provide certain additional information when signing up for an account. This information may include your name, address, phone number, email address, credit card number and expiration date, card verification number, etc.; however, this information will never include your social security number. We use this information to process and complete your order and provide service to you. We encourage you to keep your user ID and password confidential and to ensure that your computer and software are up to date. If for any reason whatsoever you feel your user ID and password have become compromised, please contact us immediately.
In connection with your use of our website, certain other information may also be collected. For example, we may use “cookie” technology (as explained below) to help keep track of items that you have placed into your cart before checkout, to help validate your identity, and to help detect and prevent potentially fraudulent activity. We may also use “web beacons” (as described below) to help analyze and audit web traffic.

BROWSER COOKIES AND WEB BEACONS
We use browser cookies — small files containing a combination of letters or numbers that are sent to your computer — to help enhance your online experience and make your use of our website more efficient. While various web browsers may allow you to block or disable browser cookies, please note that our website, particularly the shopping cart and checkout features, may not work properly if you disable browser cookies. We may also use web beacons — a small, clear graphical file that your web browser may download when loading a page on our website — to help analyze and audit our website and the related transactions.

CONFIDENTIALITY; EXCEPTIONS
We do not knowingly reveal any personal information that is provided by our customers through our website to any third parties except as provided in this privacy policy, when requested to do so by a governmental agency having jurisdiction, by a court of competent jurisdiction or other operation of law, or when we believe that disclosure is necessary or appropriate to prevent physical harm or financial loss in connection with an investigation of suspected or actual illegal activity. All information provided by customers using our ordering system is kept strictly confidential and secure to prevent unauthorized use of personal information.
We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should a sale or transfer occur, we will use reasonable efforts to direct the transferee to use the personal information you have provided through this website in a manner that is consistent with this privacy policy.

REVIEW OF AND CHANGES TO YOUR PERSONAL INFORMATION
You may review personal information you have provided to us by logging in with valid user information and contacting support or calling our toll free number listed at beginning of this document. Please note that your user ID and password will be needed to review your account information and that some account information may not be changed.
If you are having difficulty correcting or updating your personal information provided to us, please contact us at info@sbchecks.com or 888-725-2535.

CHILDREN MAY NOT USE THE WEBSITE
Our website is intended to be used by adults only and is not directed to children under the age of 18. If you are under 18, you are not eligible to use our website or place orders for our products. We therefore do not knowingly collect information about children. If you believe that we have collected personal information from children under the age of 18, please notify us immediately so that we may take steps to eliminate the information.

A WARNING ABOUT EMAIL THAT WE SEND; A WARNING ABOUT “PHISHING”: We may send you emails from time to time to provide you with useful information regarding our products and services, including special, limited-time offers and discounts. However, we do not and will not at any time request any personal information via email or will we include a link to the account login page in the email. If you receive an email requesting your user ID, your password, your social security number, or your credit card and/or bank information, PLEASE DO NOT RESPOND BY PROVIDING THE INFORMATION REQUESTED. If you receive an email requesting any of this information, it is likely that you have received an attempted theft of your identity commonly called “phishing.” Likewise, if you experienced an email urging you to log in to your account and providing you with a link to the login page, it is also likely that you have received a “phishing” email. In either case, you should bring the email to our attention by forwarding the email to info@sbchecks.com. If we send you an email requesting that you log in to your account, we strongly recommend that you open your web browser and manually input the address for our website. Doing so will ensure that you do not open some third-party website disguised to look like our website. For more information about “phishing,” you should visit the Federal Trade Commission’s website at www.ftc.gov

COMPLIANCE WITH PRIVACY SHIELD PRINCIPLES
Clear Candidate.com and Sentinel Background Checks complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Clear Candidate.com and Sentinel Background Checks has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/

1.Notice
This service collects information on individuals for the purpose of providing the information to employers for employment related decisions. The information may also be provided to agents of employers such as recruiters or staffing firms. The data that is collected on individuals is used to provide employers with employment background checks and credentials verification on potential job applicants or current employees. The information is used by employers to make decisions on who to hire, retain, promote or re-assign. It may also be utilized to conduct employee investigations where an employer has a suspicion of work related misconduct or wrongdoing, or an issue arises as to employee compliance with Federal, State, or local laws and regulations, or any employer policies. Human resources and security professionals within employer organizations will utilize the information. This notice covers human resources data that is obtained manually by this service on behalf of employers. The data is obtained by manually contacting the appropriate sources of the data.

2.Choice (Opt-Out of Sensitive Information)
This service gives consumers a choice for the collection of information by virtue of the fact that the information is only collected with the consumer’s explicit consent. Choice is further afforded by the fact that this service only operates when a consumer explicitly identifies those past employers, educational institutions, or other credential granting organizations that are identified by the consumer. Furthermore the information collected is only utilized for the purpose described above in the section on “Notice”. In the event a consumer wishes to opt-out of any use of information collected by this service, a consumer can notify this service through the contact link on this web site that permission or any use of the data is withdrawn. That does not mean that if a consumer opts-out that the data is erased or deleted. Various laws require that this service maintain the data on file for a consumer for a period of time for the protection of the consumer, which in the case of data collected for employers in the United Sates is six years as a result of the statute of limitations required under the federal Fair Credit Reporting Act. However, in the event of an opt-out, the data will not be forwarded or utilized by this service for any purpose.

3. Accountability for Onward Transfer
The information obtained by this site is forwarded only to an entity that has been authorized by a consumer to receive the data or an agent of the end user operating on behalf of the end-user. The information is only provided to the employer for purpose described in the section under “Notice”. This site may also operate as an agent for a Consumer Reporting Agency as defined under the federal Fair Credit Reporting Act (FCRA). In either event, the employer or the CRA must certify that the information will be used only for the permissible purpose of employment and that the information will remain private and confidential. Clear Candidate.com and Sentinel Background Checks also may be required to disclose an individual’s personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

This site also takes reasonable steps to insure that any party that receives such information has certified that it will maintain privacy and confidentiality and will utilize the information for employment only. By definition, any third party that receives information from this site has given a consumer notice as to the purposes of the collection of the data and a charge of whether the data is to be collected by virtue of the fact that an employer must obtain a written consent to obtain and use any data obtained by this site. If we ever were to engage in any onward transfers of your data with third parties other than our agents, we would provide you with an opt-out choice to limit the use and disclosure of your personal data.

In cases of onward transfer to third parties of data of EU individuals received pursuant to the EU-US Privacy Shield, Clear Candidate.com and Sentinel Background Checks is potentially liable.

4. Access
Clear Candidate.com and Sentinel Background Checks provides access on all data collected about a consumer in order to allow a consumer the reasonable opportunity to determine what personal data this service possesses about a consumer, and to correct, amend or delete information that is inaccurate or incomplete. Disclosure is provided under the terms of the federal Fair Credit Reporting Act. Under certain circumstances, a consumer is entitled to a free copy of their report. Under all circumstances, a consumer is entitled to a copy of their report under the terms of the FCRA. Consumers who wish to exercise these rights can request a copy of their report on this website under ‘Applicant Resources’; by calling 888-725-2535 or e-mailing info@sbchecks.com

Clear Candidate.com and Sentinel Background Checks acknowledges that EU individuals have the right to access the personal information that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should direct his query to info@sbchecks.com. If requested to remove data, we will respond within a reasonable timeframe.

5. Security
Clear Candidate.com and Sentinel Background Checks uses multiple levels of firewalls, a 128-bit Secure Sockets Layer for access to secure areas of our web system, and require valid user log in and password as well as automatic log out after a period of inactivity. These insure protection against unauthorized disclosure, use, alteration, or destruction of any personal information you provide on this website.
We employ Secure Socket Layer (SSL) data encryption when data is transmitted over the Internet to our Website. We have installed layered firewalls and other security technologies to help prevent unauthorized access to our systems. Strong password protection protocols are used on our computers, and employees are kept up-to-date on our security and privacy policies. The servers used to store consumer information are maintained in a secure environment with appropriate security measures.

6. Data Integrity
This service only collects data that is strictly necessary for the purposes listed under the section on “Notice”. The data includes information that is necessary to identify the consumer for purposes of collecting employment related information.

7. Recourse, Enforcement and Liability
This service verifies adherence to the Privacy Shield Privacy Policy by means of in-house verification by the management of this company. In addition, we provide a readily available and affordable independent recourse mechanisms by which each individual’s complaints and disputes are investigated and resolved by reference to the Principles and damages awarded where the applicable law or private sector initiatives so provide.
In compliance with the EU-US Privacy Shield Principles, Clear Candidate.com and Sentinel Background Checks commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact Clear Candidate.com and Sentinel Background Checks at:

Clear Candidate.com and Sentinel Background Checks – 710 Oakfield Drive, Suite 254, Brandon, FL 33511 – Phone: 888-248-4739 – info@sbchecks.com

Clear Candidate.com and Sentinel Background Checks has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel. Additionally, for disputes involving human resources data, Clear Candidate.com and Sentinel Background Checks cooperates and complies with the relevant national EU Data Protection Authorities, as applicable, with respect to such data. If you do not receive timely acknowledgment of a complaint, or if your complaint is not satisfactorily addressed by Clear Candidate.com and Sentinel Background Checks, and your inquiry or complaint involves human resource data, you may have your complaint considered by an independent recourse mechanism: for EU/EEA Data Subjects, a panel established by the EU data protection authorities (“DPA Panel”). To do so, you should contact the state or national data protection or labor authority in the jurisdiction where you work. Clear Candidate.com and Sentinel Background Checks agrees to cooperate with the relevant national DPAs and to comply with the decisions of the DPA Panel.

Clear Candidate.com and Sentinel Background Checks is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

EFFECTIVE DATE OF THE PRIVACY POLICY; CHANGES: This Privacy Policy is effective September, 26 of 2011; changes effective September 8 2016.
We reserve the right to alter or amend this privacy policy at any time and without prior notice to you to reflect changes in our online information practices. In an effort to ensure that you receive notice of any changes to the privacy policy, we may include a notice on our website. Alternatively, we may send a notice to the email address you provided to us; however, if you do not provide us with an email address, we will not be able to provide you with notice.
We recommend that you check back with this webpage periodically so that you may be kept informed regarding any changes to the privacy policy.

Contact Information
If you have any questions regarding our privacy policy, please contact us at:
Clear Candidate.com and Sentinel Background Checks
710 Oakfield Drive, Suite 254
Brandon, FL 33511
Attn: Compliance